Tenant Complaints

4 Common Tenant Complaints Property Managers Deal With in Norfolk, VA

December 16, 2020

As a property manager, it’s your responsibility to advertise and lease available properties while collecting rent, providing maintenance and resolving any tenant concerns. If you’re new to property management, read on to learn four common tenant complaints that managers deal with in Norfolk, VA.

Lack of Maintenance

The lack of maintenance wreaks havoc on the efficiency and capability of an HVAC system. Proper maintenance of an HVAC system ensures that it’ll effectively heat or cool the property and last its normal lifespan. A lack of maintenance drastically shortens the life of an HVAC system, resulting in the need for an early replacement.

Noise Complaints

Sometimes, noise complaints are about other tenants, but noise complaints can also refer to a loud HVAC system. An issue of inadequate insulation might lead to complaints about noisy tenants.

Insulation is important for comfort, but proper insulation also dampens sound. As for a noisy HVAC system, proper maintenance keeps parts in alignment, which keeps the HVAC system down to normal sound levels.

Inconsistent Temperatures

Temperature is another common tenant issue; it’s either too hot or too cold. Proper insulation helps keep the property warmer in winter and cooler in summer. Another reason for it being too hot or cold is that the air filter in the HVAC system needs replacing or the unit needs maintenance.

Poor Ventilation

The last tenant complaint on this list has to do with ventilation. The tenants either complain about drafts or that the property is too stuffy. Insulation helps combat drafts to keep the property warmer, while proper ventilation from the HVAC system prevents condensation and improves indoor air quality.

Whatever the issue, our dedicated, knowledgeable professionals can handle it. Contact Fair Mechanical today to get the quality you deserve from your heating and cooling system.

Image provided by iStock

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